Guest Reviews


We love to receive your feedback both while you are with us and after your stay.

We were very pleased to receive top marks for our June 2014 Qualmark cleaning / house keeping & Reservations systems in our recent annual Qualmark NZ assessment.

Key findings
A very clean and well-presented Motel - terrific systems in place and a delightful garden, great job.

Diane Harris
Tourism Business Advisor
- June 2014

This places our motel comfortably within the Four Star Licence classification



Here are some comments from recent guests.


22 July 2014

Fantastic location close to everything. Great value for money. Friendy staff willing to assist with everything and towels to borrow for the hotpools down the road. Wonderful

Michael, Australia

 Trip of a Lifetime
Reviewed 6 May 2014

This is the second Bella Vista motel we have stayed at.We booked a small queen studio,which was on the ground floor.The room featured a flat-screen TV ,a DVD player,refrigerator and tea/coffee making facilities.There is free private parking and free WiFi,which worked very well considering we were surrounded by mountains.The staff were very helpful with regards to information about vllage of Franz Josef.We stayed for two nights as we were doing a helicopter flight to see and land on the Franz Josef Glacier.
To conclude this review, the high standard of the Bella Vista group is easily maintained.

Stayed March 2014, travelled as a couple

West Coast top service
5 of 5 stars Reviewed 6 May 2014

The Motel was up to the Bella Vista standards. Lovely ground floor room, could see the glacier.

Service - Only in the West Coast. Discovered I had left my handbag on the back of a chair in a cafe on Ross - (On the road between Hokitika and Franz Josef.) when I went to pay on booking in. Not a problem they said - The bus from Holitika will not have left yet and he could collect it at the Ross shops when he drops off the papers.

Couldn't get through to the cafe. She was ringing us. Had found a receipt for the Westport Bella Vista in my handbag and had heard us saying we were going to Franz Josef thought we might be staying there. She took the bag to the shop, the driver picked it up and dropped to Bella Vista Franz Josef and I had it in 3 hours. You can't get better service than that.

“Great Bella Vista Hotel”
5 of 5 starsReviewed 27 April 2014
This has to be one of the best Motels in the Bella Vista Group. It looked good from the outside and was even nicer on the inside. The location is an easy walk to the town center. The staff was friendly and helpful. A complete kitchenette. The heater pad on the bed is a nice touch for the cool Fall and Winter nights. All around very clean and comfortable.

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